Privacy Policy

1. Introduction

Einova Ventures Consultants FZ-LLC ("Einova Ventures," "we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website einovavc.com or use our business setup consultancy services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information You Provide

When you interact with us through our website, contact forms, or services, we may collect:

• Contact Information: Full name, email address, phone number, WhatsApp number
• Business Information: Company name, business type preference (Mainland, Free Zone, Offshore), industry sector
• Consultation Details: Your business requirements, budget range, preferred emirate, and any messages you submit through our contact forms
• Identity Documents: Passport copies, visa copies, Emirates ID (only when you engage our services for company formation)

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• Device Information: Browser type, operating system, device type, screen resolution
• Usage Data: Pages visited, time spent on pages, click patterns, referral source
• Location Data: Approximate geographic location based on IP address
• Analytics Data: Data collected through Google Analytics 4 (GA4) and Google Tag Manager (GTM)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your consultation requests and provide business setup advisory services
• To process and facilitate company formation, visa applications, and licensing
• To communicate with you about our services, updates, and relevant business information
• To improve our website, services, and user experience
• To analyze website traffic and user behavior through analytics tools
• To comply with legal obligations under UAE law and applicable regulations
• To protect against fraud and unauthorized access

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

• UAE Government Authorities: Department of Economic Development (DED), Free Zone Authorities, Immigration departments — as required for company formation and visa processing
• Service Providers: Trusted third parties that assist in delivering our services (e.g., legal consultants, auditors, PRO service partners)
• Analytics Partners: Google Analytics and Google Tag Manager for website analytics (anonymized data)
• Legal Requirements: When required by law, regulation, or legal process in the UAE

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about the cookies we use, please refer to our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted through our website
• Secure storage of personal documents with restricted access
• Regular security audits and vulnerability assessments
• Staff training on data protection and confidentiality

While we take reasonable efforts to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by UAE law. Specifically:

• Consultation inquiries: Up to 2 years from submission
• Client records: As required by UAE Commercial Companies Law and Federal Tax Authority regulations
• Website analytics data: 26 months (Google Analytics default retention period)

8. Your Rights

Under the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable regulations, you have the following rights:

• Right to Access: Request access to the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data, subject to legal obligations
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your data for marketing purposes

To exercise any of these rights, please contact us at info@einovavc.com.

9. Third-Party Links

Our website may contain links to third-party websites, including government portals, free zone authority websites, and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are intended for individuals aged 18 and above who are interested in business setup in the UAE. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically for the latest information.